masterclasses

THURSDAY 29 NOVEMBER
10:50 - 11:20

Your preferred Master Class, from the options below, can be booked at the time of Registration or by logging back into your registration record.

TECHNOLOGY AND DESIGN IN THE NEW WORLD
In this session led by Kevin May, editor of Travolution; Martin Couzins, editor, Travelweekly.co.uk and Peter Hilton, managing director, Click With Technology, learn how to breathe new life into your web operation as Travel 2.0 takes hold.

This session will address the key issues affecting travel businesses from a backend and consumer-facing perspective as customers demand more from their travel provider.

ENTREPRENEURSHIP – THE THREE C’S TO SUCCESS
Seventeen years ago Jane Dyson was a travel agent in her twenties, when she spotted a gap in the market. In those days all travel industry suppliers wanted to reach the travel agent—the tour operators, tourist boards, hotel and car rental companies—and Jane started The
Network to do just that, a field marketing company specialising in travel.
She set up the company with an investment of a couple of hundred
pounds of savings and a £2,000 bank loan. “Who Dare’s Wins” was her philosophy. The Network is now the ninth largest field marketing company in the UK**

In this Master Class Jane will share her THREE C’S to success, followed by a question and answer session.

**source Marketing Magazine August 2007

ATOL EXPLAINED: HOW WILL THE NEW LEVY AFFECT YOU?
Mike Monk, Head of Financial Services, ABTA Ltd and David Moesli, Deputy Director, Civil Aviation Authority discuss: what is the new levy and how has it come about? What are the transitional arrangements in moving from bond to levy? Will I still need a bond? How much will bonds cost in future? Are credit card companies likely to change their view of the risk of doing business with the
travel industry?